Effective Date: [Insert Date, e.g., October 14, 2025]

Svendborg Ismejeri, an ice cream boutique located in Svendborg, Denmark, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through forms. By using our site or submitting information, you agree to this policy.

For questions, call us at +45 2014 5355 or via our contact forms in the website.

1. Information We Collect

We collect the following information:

• Personal Information: Names, email addresses, and any other details you provide through form submissions (e.g., contact forms, newsletter sign-ups, or inquiries about our ice cream flavors or events).
• Non-Personal Information: Browser and device information (e.g., IP address, browser type) collected automatically via strictly necessary cookies required for website functionality. We do not use tracking cookies or analytics tools.

We do not collect payment information, as we do not offer online sales. We do not intentionally collect data from children under 16. If we learn we have, we will delete it promptly.

2. How We Use Your Information

We use your data to:

• Respond to your inquiries or form submissions (e.g., answering questions about our boutique or confirming event bookings).
• Send newsletters or updates about our ice cream flavors and events (if you opt in; you can unsubscribe anytime).
• Ensure our website functions properly (via necessary cookies).
• Comply with legal obligations under Danish and EU law, including GDPR.

3. Sharing Your Information

We may share your data with:

• Service providers that help us operate, such as [e.g., website hosting providers like SiteGround or email services like Mailchimp, if applicable].
• Legal authorities if required by law or to protect our rights.

We do not sell your personal information to third parties.

4. Data Security

We use reasonable measures, such as [e.g., secure servers, encryption for form data], to protect your information from unauthorized access. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Your GDPR Rights

As a visitor from Denmark or the EU, you have the following rights under GDPR:

• Access, correct, or delete your personal information.
• Restrict or object to how we process your data.
• Request data portability.
• Withdraw consent for newsletters or other optional uses.

To exercise these rights, contact us via the contact forms on the website. We will respond within one month, as required by GDPR.

6. Strictly Necessary Cookies

Our website uses strictly necessary cookies to ensure basic functionality (e.g., form submissions or site navigation). These cookies do not track your behavior or collect personal data beyond what is needed for the site to work. You can manage cookies via your browser settings, but disabling them may affect site performance.

7. Data Retention

We keep personal information only as long as necessary for the purposes outlined (e.g., to respond to your inquiry or send newsletters if you’re subscribed). We delete data when it’s no longer needed or upon your request, unless required by law.

8. Third-Party Links

Our site may link to external websites (e.g., social media). We are not responsible for their privacy practices—please review their policies.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted here with a new effective date. Continued use of our site means you accept the updated policy.

Svendborg Ismejeri, Gerritsgade 26, 5700 Svendborg, Tel: +45 2014 5355